Telekom Networks Malawi (TNM) launches 4G LTE services


Telekom Networks Malawi (TNM) has launched 4G LTE service after successful trials towards the end of 2015. Its 4G LTE service is currently available in the four major cities of Blantyre, Lilongwe, Mzuzu and Zomba and TNM is planning to cover the rest of the country by December 2016.

Speaking at the launch of its 4G LTE network in Lilongwe, Chief Executive Officer Douglas Stevenson said that the new network platform supports faster and reliable WIFI internet, video conferencing and streaming and customer call centres for corporations, government and other medium enterprises.

“We are pledging internet service that works,” Stevenson said. “With this new network platform, TNM has radically improved user experience with its capacity to enhance access to the most advanced form of communications whilst substantially reducing the cost of operations.”

TNM launched trials of 4G LTE for selected customers in Blantyre and Lilongwe in August 2015. TNM’s 4G LTE now offers maximum download speeds of 100Mbps.

“The internet experience is now better, faster, easier, and more reliable. Unlike other models whereby customers buy scratch cards to access internet on Wifi, TNM Hotspot will concentrate on offering high quality services by offering real internet that works, more value for their money through simplicity where customers will use their mobile numbers as a means to access the WiFi internet in all out hotspots,” Stevenson said.

TNM also unveiled a 4G LTE Business Suite during the launch in the Bingu wa Mutharika International Conference Centre. TNM CEO, Douglas Stevenson and Chief Commercial Officer, Dan Makata took turns to demonstrate the new technologies by connecting Information & ICT Minister Patricia Kaliati and customers live to the TNM head office and customer call centre in Blantyre.

“Blantyre, we are live. Can you see and hear us?” said Makata, to which TNM Head of Innovations Frank Magombo responded. “It’s working. It’s awesome.”

Patricia Kaliati commended TNM for investing in new technologies that will help stimulate economic development and improve government’s own efficiencies. “We commend TNM for taking the lead by investing in advanced technologies and telecommunications infrastructure,” Kaliati said. “Mobile telecommunication is growth engine.

“In TNM, the Malawi Government is confident that we’ve found a reliable mobile communication and ICT partner,” she said.

TNM is Malawi’s second largest mobile operator, with a subscriber base of 3.12 million at Q1 2016, while sole rival Airtel Malawi accounted for 3.81 million customers.